The VIPS Customer loyalty registration app allows you to easily build a comprehensive customer database with user friendly and intuitive dashboards giving you instant insight by demographic, brand, and more.

With our VIPS app, information about customers can be stored and accessed in real time, including order history, summaries of past meetings, reports and preferences.  It’s a 360 degree view of your customer at your fingertips.

Having this type of information readily available is invaluable for a sales team and let’s not forget that more imperatively, your customers get a more personalized experience especially when new products are pitched.

With the VIPS Customer Loyalty Registration App, you can:

+ Maximise sales with valuable insights.

+ Build trust in your relationships with your existing and new clients.

+ Manage issues transparently and confidently.

SALES INTELLIGENCE PUTS YOU IN CONTROL

The VIPS Customer Loyalty Registration app is vital to the success of any sales based organisation. Here’s why.

If you’re like most we come across, your data collection processes are manual, slow and unreliable.

Capturing customer details and profiling individual characteristics, preferences and purchase behaviours has always been a focus for astute brand managers and marketers. That’s nothing new.

But in today’s digital marketplace, the opportunities to leverage customer and sales data are greater and more powerful than ever before.

The VIPS Customer Loyalty Registration app allows your sales consultants to:

• Collect whatever data you wish (e.g. name, email, mobile number)
• Build an accurate customer database effortlessly
• Access individual customer profiles at any time
• Export data for email and other database promotions
• Integrate with your existing CRM
• Generate insightful reports at a single touch

IT’S NOT JUST ABOUT PRICE AND QUALITY

Losing existing customers

Statistics show that it is 5 to 6 times more expensive to acquire a new customer than it is to retain one.

The most common reason for customers leaving is lack of attention to their specific needs. Customers value good customer service extremely highly.

If you have no record of when they were last visited, or what they last purchased, how will you know when they next need to be contacted and what kind of products to showcase to them?

Losing potential customers.

Are your customer cards gathering dust under the counter? – never finding their way to your central database at all. Or yellow post-its’ all over the counter, with ‘must call – Interested in X product’ scrawled across them?

If all their details are recorded at the counter, your sales team are well equipped to approach them at the perfect time and respond accordingly when they are  ready to make a purchase.

THE COMPETITIVE EDGE

Not surprisingly, research shows how 65% of sales reps who use a mobile Customer Loyalty App achieve their sales quotas. In companies without this mobile ability, that figure is just 22%.

How much longer will you wait?

Give your sales team the tool they need to build lasting relationships and close the deal. The VIPS Customer Loyalty Registration App is:

+ Easy to use

+ Highly customisable

+ Secure

+ Future Proof

+ Easily integrates with your existing CRM and Email Marketing software